What is the pricing for accepting online payments?
What is the pricing for accepting online payments?
Pricing and contractual terms are provided directly by our partner acquiring bank. To apply for digital payment acceptance and view pricing details, please visit:
https://www.lhv.ee/en/accepting-card-payments
For help with technical integration, feel free to contact our Support team at makselahendused@lhv.ee.
Can I test the system before going live?
Can I test the system before going live?
Yes! You can use our demo environment to test transactions without processing real payments.
Are we PCI-DSS compliant?
Are we PCI-DSS compliant?
Yes, we follow PCI-DSS Level 1 compliance standards to ensure secure payment processing.
What if my account activation link has expired?
What if my account activation link has expired?
If your activation link is no longer valid, you can request a new one by clicking the “Forgot your password?” link on the login page.
I didn’t receive the “Forgot password” email
I didn’t receive the “Forgot password” email
First, check your Spam or Junk folder in case the email was filtered.
If you still don’t see it, please contact our Support team at makselahendused@lhv.ee for assistance.
How can I add a new currency?
How can I add a new currency?
To add a new currency, please contact info@lhv.ee directly. They will guide you through the process and update your account settings if eligible.
How can I add a new e-shop?
How can I add a new e-shop?
To add a new e-shop to your setup, please reach out to info@lhv.ee. They will assist you with the necessary steps to register the additional e-shop.
How can I change my processing account limits?
How can I change my processing account limits?
To request changes to your processing limits, please contact info@lhv.ee directly.
Where can I find my API username and password?
Where can I find my API username and password?
Log in to the Merchant Portal and go to General Settings. Your API credentials will be available there.
What is a processing account?
What is a processing account?
A processing account defines how transactions are handled based on business rules, terminal setup, and currency. It controls settings such as:
Authorisation type (final or pre-authorisation)
Use of 3D Secure for customer-present transactions
Allowed payment methods
Any capture delay configurations
Processing accounts are labeled (e.g., EUR3D1, USD3D1) and can be found in the Merchant Portal.
To view your processing accounts:
Go to the Merchant Portal sign-in page
In the left-hand menu, click Processing Accounts
Which languages are supported on the payment page?
Which languages are supported on the payment page?
You can set a default language for the payment page, and customers can change the language during checkout if needed.
For custom integrations, you can also display the payment page language based on the customer's IP address location.
Currently supported languages:
English
Estonian
Russian
Latvian
Lithuanian
Finnish
Spanish
Swedish
German
Polish
Danish
Italian
French
Dutch
Portuguese
Norwegian
Which card schemes are supported?
Which card schemes are supported?
We currently support the following card schemes:
VISA (including Visa Electron)
Mastercard (Credit and Debit)
The following card types are not supported at this time:
Maestro
American Express (Amex)
UnionPay
Diners Club etc.
What is a payment reference?
What is a payment reference?
A payment reference is a unique payment ID generated by the Gateway system. It is used to identify transactions and is only visible within the Gateway environment.
Is STAN unique?
Is STAN unique?
The STAN (System Trace Audit Number) is a 6-digit identifier that is unique only for 24 hours after the transaction.
To ensure full uniqueness, combine the STAN with the transaction date (timestamp).
Does the order reference need to be unique?
Does the order reference need to be unique?
Yes — by default, the order_reference parameter must be unique. It links the payment in the system to the correct order in the merchant’s e-shop.
Enforcing uniqueness has two main benefits:
Ensures accurate matching between orders and payments
Adds an extra security layer against tampering attempts
However, if needed, this uniqueness check can be disabled. When disabled, multiple payment attempts can be made using the same order_reference until a payment is successfully completed.
Where can I find integration settings and test cards?
Where can I find integration settings and test cards?
Log in to the Merchant Portal and go to Settings > General Settings.
There, you’ll find the integration settings and available test cards for sandbox testing.