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Navigating the Merchant Portal

How to access and navigate the Merchant Portal

Updated over 2 months ago

The Merchant Portal is your main tool for managing payments, viewing transactions, and configuring business settings.

How to Log In

  1. Go to the Merchant Portal:

  2. Enter your username and password.

  3. Complete two-factor authentication (if enabled).

  4. Click Login to access your dashboard.


Main Sections of the Merchant Portal

The Merchant Portal is divided into several sections to help you manage different parts of your account:

Dashboard

  • See a summary of your recent transactions.

  • View service status alerts.

  • Read development news and updates from us.

Payments

  • Track incoming payments in real time.

  • Export payment reports when needed.

Reports

  • Generate reports for chargebacks, disputes, refunds, and voids.

Disputes

  • Review and manage both active and resolved disputes.

Fraud Check Settings

  • Configure fraud rules.

  • Manage your blacklist and whitelist.

Settings

  • View and edit your business details, e-shop configuration, and user accounts.

  • Adjust payment method settings and integration options.


What to Do Next

Start by exploring each section of the Merchant Portal to get comfortable with the tools available.

Need help? Visit our Help Center or contact our support team for further guidance.

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