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Manage Merchant Portal Users

How to add and manage users in the Merchant Portal

Updated over 5 months ago

To maintain account security, access to the production environment is granted only to the official representative of the merchant. Once the production account is set up, the account owner can create and manage additional users.


Add a New User

To create a new user account:

  1. Go to the Merchant Portal sign-in page.

  2. Click Merchant Users in the main menu.

  3. Click Add User.

  4. Fill in the First name, Last name, Email address and select a Username.

  5. Select the appropriate permissions for the user.

  6. Click Save.

  7. Click Send info in Estonian or Send info in English.

After this the user will automatically receive a password set up email and our welcome email.


User Permissions

Each user can be assigned specific permissions based on their responsibilities. You can:

  • Grant access only to certain features

  • Assign full or limited control

  • Adjust user rights at any time

Changes to user settings take effect immediately. You can add, update, or remove permissions whenever needed.

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