LinkPay allows you to request payments by generating a secure link that you can send directly to your customer—no need for a website or technical integration.
To streamline the process of generating payment links, you can create and use LinkPay Templates. While creating a template is optional, it is highly recommended. A LinkPay Template allows you to:
Predefine required and optional fields
Customize the appearance of the checkout page
Reuse the same structure for multiple links (e.g. in different languages or currencies)
This saves time and ensures consistency across your payment flows.
How Templates Work
Templates define both what information the customer sees and how they can interact with it.
Key Capabilities:
Custom and standard fields: Include fields like
transaction_amount,invoice_number,customer_email, or define your own custom fields.Read-only or editable: Choose whether each field is visible, editable, or pre-filled by the customer.
Order reference: Pre-fill the
order_referencefield to link payments with internal systems. If left blank, it is auto-generated by us and shown on the receipt.Language and field names: Set custom names and language for each field. The selected language appears on the LinkPay footer, checkout page, error messages, and receipt.
Design customization: Add a logo or banner (formats: JPG, JPEG, PNG, GIF) to match your brand. You can also customize the checkout button text.
Mandatory fields: Use the Required flag to indicate which fields must be filled in by the customer.
Creating a Link Using a Template
Once your template is ready, follow these steps:
Go to LinkPay → Links
Click Add Link.
Enter a Link name.
Select a template from the Choose template dropdown.
Set the Processing account to determine the currency for payments.
Adjust values as needed. You can override template settings without affecting the original template.
Click Save (top-right corner).
Open the created LinkPay link, then click Copy URL or Download QR-Code to share with the customer.
Note: You can also create links without a template. The process and available fields are the same.
Link Field Settings
Each field has several configurable options:
Column | Description |
ENABLED | Show or hide the field on the payment form |
REQUIRED | Make the field mandatory for the customer to complete |
CUSTOM FIELD LABEL | Set the field label that appears to the customer |
CUSTOMER CHANGEABLE | Allow customers to edit the field value |
URL CHANGEABLE | Allow field values to be changed via URL (for custom integrations) |
Standard Fields
transaction_amount– Payment amountreference_number– Structured reference (must comply with ISO11649)invoice_number– Invoice numbercustomer_name– Customer namecustomer_email– Validated email address (required for sending confirmations)custom_field_1–4– Additional information fields (customizable names)order_reference– Order number (auto-generated if left blank)
Allowed characters for order_reference: a–z, A–Z, 0–9, / – ? : ( ) . , ‘ + [space]
If reusing the same order_reference causes a validation error, use a unique value each time or disable this validation in E-Shop Settings.
Exporting LinkPay Data
You can download a CSV export of all initiated payments through a LinkPay link.
Open a specific LinkPay payment in the portal.
Click Form Attributes.
Use the CSV EXPORT option to download the data.
Link Expiry Settings
A LinkPay link expires when:
The payment count limit is reached.
The expiration date and time is passed (format: DD/MM/YYYY HH:MM).
If neither is set, the link remains Active.
Customer Redirection
Set a Customer URL in the LinkPay settings to automatically redirect users after successful payment. If not set, customers are redirected to the hosted confirmation page.
Tip: Use the payment_reference from the callback (configured in the E-Shop Settings) for accurate payment tracking.
Adding Terms of Service
To add a Terms of Service (ToS) to your LinkPay page:
Go to LinkPay → Terms of Service
Fill in:
Title (required)
External URL (e.g.
https://example.com)Content (max 5000 characters)
You can use just a URL, just content, or both.
If ToS is added to the link, customers must check the ToS checkbox before proceeding to payment. If unchecked, an error message will prevent checkout.
Enabling Subscriptions
LinkPay supports recurring payments via Subscription Plans.
To create a Subscription Link:
Enable the Subscription link checkbox.
Select one or more Subscription Plans in the link creation view.
Ensure both Customer name and Customer email fields are included (these are required).
Customize other fields as needed.
Once created, the link:
Lets customers sign up and pay the first installment.
Automatically triggers future payments based on the selected plan.
Changes to the selected plan only apply to new subscriptions.
Custom LinkPay Integration
You can generate pre-filled payment links programmatically using your own parameters (e.g. from your accounting software).
Steps:
Enable URL changeable for relevant fields.
Use the format described in the Custom LinkPay Integration Guide.
This method is useful if you prefer not to create links manually in the portal.