Managing Payments
Processing payments and refunds
11 articles
- Payment Statuses in the Merchant PortalDifferent payment statuses you may see in the merchant portal, what they mean, and which payment methods they apply to
- Payment Error CodesDifferent error codes that may appear during payment processing
- Voiding and Refunding PaymentsHow to void or refund a payment using the Merchant Portal
- How to Process a RefundHow to issue refunds for payments made by card (including Apple Pay and Google Pay) or open banking
- Understanding Initial and Standing AmountsThe difference between the initial amount and the standing amount in various types of authorisations
- Understanding Final-Authorisation and Pre-AuthorisationThe two types of authorisation used when processing card transactions
- 3-D Secure (3DS) Statuses ExplainedWhat is 3-D Secure (3DS) and how different 3DS statuses impact online payment processing and fraud liability.
- Card Tokenisation: Simplifying Secure and Seamless PaymentsHow card tokenisation works, what are Merchant Initiated Transactions (MIT) and Customer Initiated Transactions (CIT)
- Pre-Authorization in Payment FlowsWhat is pre-authorization and how to use the pre-authorization flow to adjust the payment amount before final capture
- Periodic Open Banking PaymentsWhat are and how to integrate periodic Open Banking payments
- Billing and Shipping address field update FAQThis article accompanies our merchant notice on upcoming billing/shipping address changes. See the main notice for the full announcement and dates